Refund Policy
Last updated: December 18, 2025
1. Digital Products
All video game purchases are digital products delivered electronically. Due to the nature of digital goods, all sales are generally final once the product has been delivered or downloaded.
2. Refund Eligibility
We may issue refunds if:
- The game does not function as described
- You were charged incorrectly
- The game has a critical defect that cannot be fixed
3. Non-Refundable
Refunds are not available for:
- Change of mind after purchase
- Games that have been played or downloaded
- Issues unrelated to the product itself
4. How to Request a Refund
Contact us within 14 days of purchase at dave.robinson124@gmail.com with your order details and reason for the request.
5. Processing
Approved refunds are processed within 5-10 business days. Refunds are issued to the original payment method.
6. Contact
Email: dave.robinson124@gmail.com